Order Processing and Shipping
We at Midamar Corporation would like to thank you for your order. We appreciate your business and hope you found your shopping experience at Midamarhalal.com easy and efficient.
Where We Ship
We ship to the contiguous 48 states. If you would like to order to Alaska, Hawaii, and Puerto Rico please call us at 1-800-362-3711 to order.
Currently, Midamarhalal.com is unable to ship to any international destinations. Please call us with any questions and speak with our International Sales Representatives regarding export programs available through our corporate website www.midamar.com.
How We Ship
All quality Midamar Halal products that leave our facility are hand packed for quality assurance. Please allow 24 hours to process your order. No orders will be processed Thursday through Sunday or on recognized holidays.
To ensure delivery, all orders must have complete and accurate shipping details, including a phone number and the ship-to address. Midamar Corporation is not responsible for incorrect addresses and incorrect information.
If you are ordering to an apartment address, please be sure to make prior arrangements with the apartment manager if you will not be available to receive your package. Midamar cannot deliver to P.O. Boxes, A.P.O. or F.P.O. addresses at this time.
All orders ship Monday through Wednesday and should be delivered within 3 business days or less. If received after Wednesday at 12 pm CST, your order will be shipped on Monday of the following week. This schedule is set to avoid possible delivery delays over the weekend.
When your order is processed, you will receive an e-mail confirmation from Midamar with your tracking number and instructions on how to track your package and receive updates.
DISCLAIMER FOR WEST COAST CUSTOMERS: Some orders to California, Oregon, Washington, Utah, Montana, Idaho, Arizona, New Mexico, and Nevada may ship out exclusively on Mondays to try and avoid any possible delay in receiving your order. Please keep this in mind when placing your order. An order received on Tuesday or later in the week may not ship until the following Monday depending on the destination.
Flat Rate Shipping
At Midamar, we work very hard to ensure that shipping charges are affordable for all our customers. We offer a flat shipping rate of $9.99 for ground delivery on orders over $99. Orders over $999 are not included in flat rate shipping offer. Depending on your location within the United States, this may take up to 4 days. Always keep in mind that we are located in Iowa.
Large Or Bulk Order Shipping
Midamar is unable to accept orders over 80 lbs. on midamarhalal.com.
If your order exceeds 80 lbs., please call 1-800-362-3711 ext. 1 Monday-Friday from 8:00 am-4:30 pm Central Time (GMT+6) to determine your shipping charges.
Packing Your Order
We ship every order in a thick, insulated Styrofoam box to keep your products cold during transit. We also pack each order with plenty of dry ice to keep the temperature low and packing paper to keep your products safe.
Sometimes the order will arrive, and the dry ice has melted. Typically, this means the dry ice has done its job, and your product will be cold and ready for use. Always check your product is frozen or cold before placing it in your freezer. Please, contact us if you have any concerns.
Product Out of Stock
Midamar diligently works to make sure products ordered by our customers are in stock. Unfortunately, for reasons beyond Midamar’s control, certain product(s) may be temporarily out of stock at the time an order is placed.
Should one or more products ordered be out of stock Midamar reserves the right to refund the cost of that product to you in your form of payment. Midamar knows how important your order is to you so in the event this situation should occur Midamar will ship the remainder of your order. Should your order be shipped without one or more product(s), Midamar will contact you by email explaining that the order will be shipped with only the product in stock.